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Tenants Conference - Cancelled 8 November 2012
Unfortunately, due to lack of demand the Joint Tenants Conference which was due to be held on the morning of Saturday, 17th November 2012 has been cancelled.
Cloch Introduces New Complaints Handling Procedure 1 October 2012
The association tries to deliver a good service to all our customers, but we do accept that at times things can go wrong. We have recently reviewed our procedure for handling complaints.
CHANGES TO OFFICE OPENING HOURS – CLOCH’S OFFICES TO OPEN AT LUNCHTIME 17 August 2012
You Said – “I’d Like You to Open at Lunchtime”
So We Have – Agreed that Cloch’s office will be open to the public at lunchtime from 4th September 2012
The Scottish Housing Regulator (SHR) wants to hear your views 31 July 2012
The Scottish Housing Regulator (SHR) is asking for your views on its proposed report to tenants on their landlord’s performance on the indicators for the Scottish Government’s Social Housing Charter.
Cloch considering proposals to form a Constitutional Partnership with Oak Tree Housing Association. 21 February 2012
Cloch considering proposals to form a Constitutional Partnership with Oak Tree Housing Association.
Proposed Rent Increases 2012/2013 15 January 2012
Rent Increase Consultation Drop-in Event Date: Tuesday 26 January 2012 Time: From 2.30pm to 6.00pm
Venue: Cloch Housing Association Limited 19 Bogle Street Greenock PAl5 1ER
Cloch and Inverclyde Associations Launch Common Housing Register 10 January 2012
Cloch Housing Association, Oak Tree Housing Association and River Clyde Homes have created a common housing register for available housing in the Inverclyde area.
POLICY CONSULTATIONS 11 November 2011
The Association has produced the following draft polices and is looking for your views: -
Complaints Policy Unacceptable Actions Policy Claims and Compensation Policy
Scottish Housing Regulator15/05/2013
Regulator publishes new guide for tenants and service users
Arrears Policy Review - Consultation02/05/2013
The Association welcomes your comments on the Arrears Policy Review. The draft document is available in the Policies section. If you have any comments, please contact a member of the Housing Services Section to discuss the changes to the policy in more detail or call into the office.