Latest News

Regulator publishes new guide for tenants and service users

The Association welcomes your comments on the Arrears Policy Review. The draft document is available in the Policies section. If you have any comments, please contact a member of the Housing Services Section to discuss the changes to the policy in more detail or call into the office.
 

James Frew Gas-Sure will be our Gas Maintenance Contractor from the 1st April 2013 contact number is 01294468113

 Information for tenants in Weir St / Leitch St Cobined Heat and Power scheme about the availability of Power Cards over the festive period.

Over the next few months the Association will consider proposals for the rent levels to be charged in 2013/2014 (from 1 April 2013).

The association tries to deliver a good service to all our customers, but we do accept that at times things can go wrong. We have recently reviewed our procedure for handling complaints.

You Said – “I’d Like You to Open at Lunchtime”

So We Have – Agreed that Cloch’s office will be open to the public at lunchtime from 4th September 2012

The Scottish Housing Regulator (SHR) is asking for your views on its proposed report to tenants on their landlord’s performance on the indicators for the Scottish Government’s Social Housing Charter.