Welcome to Dunbritton Housing Association

Welcome

Thank you for your interest in Dunbritton Housing Association and welcome to our website.

Our website will be able to provide you with vital information whether you are an existing tenant, potential tenant interested in applying to join the waiting list, sharing owner, factored owner, a person interested in what we do or a company providing services.

 

Dunbritton Housing Association has a clear vision and purpose which is as follows:

Our Vision

‘Dunbritton Housing Association’s Vision for our area is a thriving, diverse, healthy and safe community with amenities that enhance quality of life.’


Our Purpose

Dunbritton Housing Association’s Purpose is to:

  • Support our tenants to sustain their tenancies and have a better quality of life
  • Work with our customers, staff and partners to achieve our Vision
  • Provide good quality housing and services that are affordable and accessible to all
  • Support the physical, social, economic and environmental regeneration of our estates and the communities in our area
  • Enhance quality of life in diverse communities that are safe, sustainable and attractive

 

Our Values

While our objects, vision and purpose are clear and tangialbe, it is necessary to set out the values whihc underpin the way we behave.

In pursuing our vision and purpose, the following values are at the heart of everything we do:

  • We listen to and learn from our tenants and other customers
  • We are a responsible and caring social landloard and employer
  • We are open and accountable for everything we do
  • We are pro-active and innovative in dealing with opportunities and problems
  • We are honest, approachable and reliable
  • We are respectful and will give fair treatment to everyone
     
  • Positive about Disabled People
  • Home Swapper
  • Browse Aloud

Get In Touch

Dunbritton Housing Association
1st Floor
32 High Street
Dumbarton
G82 1LL

Tel: 01389 761486
Fax: 01389 730067

email Email us directly
map Find Us

Opening Hours

 

Monday
9am - 12.30pm/1.30pm - 5pm
Tuesday
9am - 12.30pm/1.30pm - 5pm
Wednesday
9am - 12.30pm/4.30pm - 6pm
Thursday
9am -12.30pm/1.30pm - 5pm
Friday
9am - 12.30pm/1.30pm - 5pm

Registered under the Co-operative and Community benefit Societies Act No. 2421R(S)
Property Factor Registration No. PF000313
VAT Registration No. 125 452 825
Scottish Charity No. SC036518
SHR Registration No. 260

 

 

Latest News

Tenants & Residents Consultation Group
29/05/2015

Please click this link to view the Notes of Tenants & Residents Consultation Group Held 27 May 2015.


Customer Service Standards (Draft leaflet)
05/05/2015

Dunbritton Housing Association is committed to providing all tenants, sharing owners, owner-occupiers and other service users with as high a standard of service.  To help achieve this we have produced for consultation the following Customer Service Standards leaflet detailing the expected quality and delivery of our services to you.

We would welcome your comments as a valued customer on our Customer Services leaflet. Please contact us before by Friday 15 May 2015.

Contact Us
-email: admin@dunbritton.org.uk (Subject Heading: Customer Services Leaflet).
-phone: 01389 761486
-write to: Dunbritton Housing Association Ltd, First Floor, 32 High Street, G82 1LL