Our Vision, Purpose & Values

Our Vision, Purpose & Values


Our Vision

Our Vision is to develop “thriving, diverse, healthy and safe communities with amenities that enhance the quality of life of our customers”.

Our Purpose

  • Supporting our tenants to sustain their tenancies and have a better quality of life.
  • Working with our customers, staff and partners to achieve our Vision.
  • Providing good quality housing and services that are affordable and accessible to all.
  • Supporting the physical, social, economic and environmental regeneration of our estates and the communities in our area.
  • Enhancing quality of life in diverse communities that are safe, sustainable and attractive.

Our Values

  • A responsible and caring social landlord and employer.
  • Open and accountable for everything we do.
  • Pro-active and innovative in dealing with opportunities and problems.
  • Honest, approachable and reliable.
  • Respectful and treating everyone equally.