How to Make A Complaint

How to Make A Complaint

Ferguslie Park Housing Association is committed to providing high-quality customer services.

If something goes wrong or you are dissatisfied with our services, please tell us. The leaflet below describes our complaints procedure and how to make a complaint. It also tells you about our service standards and what you can expect from us.

Click on the link below for Complaints leaflet and form.

Complaints Information Leaflet

Complaints Policy

Complaints Form

Scottish Housing Regulator Complaints and Significant Performance Failures Leaflet