Right To Repair

Right To Repair

The Housing (Scotland) Act 2001 introduced the Right to Repair Scheme, this means that tenants who report a repair which is classed as a ‘qualifying’ repair have the right to have this repair attended to within a specified timescale. If this timescale is not met then tenants also have the right to contact another contractor from the association’s list of approved contractors to have the work carried out and to have compensation paid for the inconvenience.  Further details can be obtained from our office or from the Scottish Government's website - Click Here
Details of qualifying repairs and maximum time for completion are noted below.


Timescale(Working Days)

Blocked flue to open fire/boiler1
Blocked or leaking foul drain, soil stack or toilet pan (if no other toilet)1
Blocked sink, bath or basin
Unsafe power or lighting socket, or electrical fitting
Loss of gas supply (where landlord responsible)
Loss of space or water heating where no alternative heating is available 
Insecure external window, door or lock

Significant leaks or flooding from water or heating pipes, tanks, cisterns

Toilet not flushing where there is no other toilet
Unsafe access path or step
Total loss of electric power (where landlord responsible)
Part loss of electic power (where landlord responsible)3
Total loss of water supply) where landlord responsible)
Part loss of water supply (where landlord responsible)
Unsafe rotten timber flooring or stair treads
Loose or detached bannisters or handrails
Broken mechanical fan in a kitchen/bathroom which has no window







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