01294 468113 (Gas Heating)
0844 247 2120 (all other emergency repairs)
If you have an emergency gas heating repair when the office is closed you should telephone the out of hours repairs service on 01294 468 113. For all other emergency repairs you should telephone 0844 247 2120
Please note the above service is for emergency repairs only – all other repairs should be reported to the Association either in person, by telephone or by email. Examples of emergency repairs are listed on pages 49 to 51 of the Association’s Tenants Handbook which can also be accessed from the Important Documents section of this website
PLANNED MAINTENANCE (IMPROVEMENTS) WORKS – PHASES 3 & 4
If your home has had planned maintenance works completed within the past 12 months, any repairs in relation to these works should be reported to the planned maintenance contractor CCG on 0141 643 3744