It is important for both you and Lochfield Park that houses are maintained to a high standard. Lochfield Park will repair most items in your home, however, you will be responsible for doing some repairs. This division of responsibility for repairs is shown in the tables below:
Repair Category
Timescale for Completion
E = Emergency
Attended to within 3 hours and complete within 24 hours
U = Urgent
Complete within 3 working days
R = Routine
Complete within 10 working days
P = Planned
Carry out as part of larger contract (tenant
to be advised of likely timescale when reporting the repair)