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  • Oak Tree Housing Association Launch Facebook Page

    23 January 2017

    Oak Tree Housing Association is delighted to announce that we have launched our Oak Tree Facebook Page.

     

     

  • Telephones ~ Normal Service Resumed

    12 January 2017

    We are pleased to advise that Virgin Media have rectified the telephone fault.  Therefore please revert to:-

    General Enquiries - 01475 807000

    Repairs - 01475 80001

     

  • Oak Tree Open Rent Consultation

    09 January 2017

    The Association will shortly be preparing the report to the Management Committee on the rent increase from April 2017.  It is very important that you have your say to affect the decision taken.  The income from rent pays for the Association to carry out the landlord services that we provide to you and for your home to be maintained, now and in the future.  Tenants’ views on our services and where we should spend our resources have been taken into account in drawing up our budget.  We are now looking for feedback on the rent increase which will affect the majority of tenants. 

     

     

     

     

  • Christmas & New Year Holidays

    14 December 2016

    Please note that our office will close at 4:00PM on Friday 23rd December 2016 and will re-open on Thursday 5th January 2017 at 9:00AM

     

    If you have an urgent repair, please refer to the emergency numbers contact page here.

  • Universal Credit is being expanded in Inverclyde

    26 September 2016

    From 23 November 2016, everyone of working age who is making a new claim for the following benefits will be placed on Universal Credit.

     

    Housing Benefit

    Child Tax Credit

    Income Based JSA

    Working Tax Credits

    Income Based ESA

    Income Support

     

    This will change how you make a claim, how your benefit is paid and you will be responsible for making rent payments direct to the Association. If you concerned about how this will affect you, please contact the office to speak to a member of staff. There is a You Tube video which explains more about Universal Credit.

     

     

     

    https://www.youtube.com/channel/UC7Km4IXfVJB1n8SQUmkJD0Q

  • Performance Reporting - October 2016

    12 September 2016

    OTHA wants to work with tenants to make our services to you better.  To give you an idea of how well we have performed as your landlord, in October of each year, we are pleased to provide you with two reports which measure our service against the Scottish Social Housing Charter Outcomes.

     

     

  • Scottish Government Opens Consultation on New Social Security Bill

    05 September 2016

    The Scottish Government is currently consulting on a new Social Security Bill and want to make it as easy as possible for those who wish to express their opinions on a proposed area of work to give their views and inform the Government’s work.” For more information and to give your opinions please log onto the Scottish Government website and follow the links https://consult.scotland.gov.uk” The consultation ends on 28 October 2016

  • September Weekend Closure

    22 August 2016

    Due to public holidays our office will be closed on Friday 2nd and Monday 5th September 2016.  We will re-open at 9am on Tuesday 6th September 2016. Should you need to report an emergency repair please used our out of hours contact numbers which can be found here.  

  • The Right to Buy has ended.

    02 August 2016

    The Right to Buy ended for all tenants on 1 August 2016. Applications submitted prior to this date will be processed but no more applications can be accepted.

  • Office Closure - Greenock Fair Weekend

    21 June 2016

    Our office will be closed during the Greenock fair weekend from Friday 1st June until Monday 4th July. Our office will then reopen on Tuesday 5th July at 9:00AM. If you need to report an emergency repair you can do so using the details provided here

  • Smarterbuys Store

    07 June 2016

    Oak Tree tenants can now shop smarter and pay smarter with Smarterbuys Store!

    If you are an Oak Tree tenant why not have a look at the Homekind Store, a scheme that provides an ethical alternative to loan sharks and high street weekly payment stores, helping social housing tenants to buy household essentials in an affordable way.

     

  • OTHA - Annual General Meeting

    06 June 2016

    Are you an Oak Tree Shareholder or interested in becoming one? Then please come along to our Annual General Meeting which will take place on Tuesday 21st June 2016 at 7:00pm and will be held in the Tontine Hotel, Ardgowan Square, Greenock.

    OAK TREE MEMBERSHIP

    Lifetime membership of the Association costs just £1 and you can apply at any time.  As a member, you would be invited to attend the Association’s AGM where you would be entitled to vote for the Management Committee or stand for election to the Management Committee yourself. 

     

    If you would like to find out more about membership of Oak Tree Housing Association, or you would like an application form, please contact us on 01475 807000.

  • Office Closure - May Weekend 2016

    16 May 2016

    Due to public holidays our office will be closed on Friday 27th & Monday 30th May. We will reopen on 31st May at 9:00am. Find that you need to report an emergency repair? We've got you covered! CLICK HERE for our list of emergency numbers.

  • Office Closure During Public Holiday

    19 April 2016

    Due to a public holiday our offices will be closed on Monday 2nd May and will reopen on Tuesday 3rd May at 9:00am. Should you need to report an emergency repair please used our out of hours contact numbers which can be found here.  

  • Oak Tree Open Service Provision Consultation

    16 March 2016

    We would like to invite you to give your views on our revised draft of the Reactive Maintenance policy and on suggested changes that the Association is considering making to the replacement cycles for common close decoration.

     

  • Office Closure Over Easter

    15 March 2016

    Our offices will be closed over the Easter break from Thursday 24th March at 5:00PM and will reopen on Tuesday 29th March. Should find that you need to contact us to report an emergency repair please contact us using our emergency numbers which can be found here

  • Scottish Housing Regulator: Tenant Advisors

    29 February 2016

    Are you a tenant of a social landlord?
    Do you want to make a difference for social housing tenants in Scotland? 

  • Oak Tree Starts Service Provision Consultation

    18 February 2016

    We would like to invite you to give your views on our revised draft of the Reactive Maintenance policy and on suggested changes that the Association is considering making to the replacement cycles for kitchen components and decoration.

    The Association is currently reviewing and would like customer’s feedback on the following.

  • Property for Sale - 152 Inverkip Road, Greenock

    16 December 2015

    The Association is aware of a property that is currently being marketed by Best Move Scotland on behalf of the owners and Oak Tree Housing Association.

  • Inverclyde Common Housing Register

    30 October 2015

    The Inverclyde Common Housing Register would like to thank all of our applicants for their patience during this period of change. If you have completed an online application we aim process this within 10 working days. You will then receive an e-mail to advise that you are able to bid for properties on our new website, www.inverclydechr.org.uk   Should you wish to contact us you can do so on our direct telephone number line  01475 807011 or by e-mail at info@inverclydechr.org.uk

  • Results of Factoring Survey April - June 2015

    30 September 2015

    Thank you to everybody who completed our factoring survey. Your feedback is very useful in telling us about what you think of our service and issues in your neighbourhood. Overall, most people were very or fairly satisfied with the factoring service provided by OTHA

  • Scottish Housing Regulator Publishes Landlord Report

    15 September 2015

     The Scottish Housing Regulator recently published their landlord report 2014 – 2015.

     

  • Smarterbuys

    28 August 2015

    Watch this space for details on the new Smarterbuys launch.  Click here for the Inverclyde Smarterbuys Store.

    The Future Skills team can provide assistance for tenants interested in accessing the Smarterbuys Store.  Click here for Future Skills website.

  • Summer 2015 Newsletter

    27 August 2015

    Summer Newsletter has been posted to tenants

  • Forthcoming Public Holidays

    27 August 2015

    Please note that due to public holidays the Oak Tree Office will be closed on Friday 4th and Monday 7th September 2015.  The office will re-open on Tuesday 8th September 2015 at 9am.



  • Update on Charter Chat Meetings

    12 August 2015

    You may remember that in May we invited you to join us for a chat about how thing have gone in the last year. We were delighted when lots of people took up us on the invitation and  lots of cake was eaten. We really enjoyed sitting down over coffee and a cake to talk to tenants about what was on their minds.

     

  • Forthcoming Public Holidays - Office Closed

    26 June 2015

    Our offices will be closed on Friday 3rd July 2015 and Monday 6th July 2015 for the local Greenock Fair holidays.  OTHA will re-open on Tuesday 7th July 2015 at 9am.

     

  • Equalilties Policy Review ~ Consultation

    05 June 2015

    Oak Tree Housing Association (OTHA) is reviewing its Equalities Policy and would like to hear the views of customers.

  • New text messaging service

    28 May 2015

    We now have the facility to send text messages more easily and for some messages you will be able to reply using your mobile.

     

  • New web portal

    28 May 2015

    This is now “live” and we are keen that you try it out and let us know what you think. It is a feature added to our existing website and it will allow our customers to view their rent account and repairs accounts by “logging” into the website. 

  • Office closure (22nd & 25th May 2015)

    19 May 2015

    Due to Public Holidays our Office will be closed on 22nd & 25th May. Our office will re-open on 26th May at 9am. If you have an emergency, don't get caught out - be prepared. Find a list of emergency numbers below. 

  • Oak Tree’s Annual Return on the Charter (ARC) ~ Draft

    18 May 2015

    The Scottish Government’s Social Housing Charter came into force in April 2012. The Charter sets out the standards and outcomes that.... 

  • ICHR Allocations Policy Review – Consultation 2015

    28 April 2015

    The Inverclyde Common Housing Register (ICHR) is reviewing its Allocations Policy and would like to hear the views of customers in relation to the draft policy and feedback on the proposed changes.

  • Help us set our targets for 2015

    24 April 2015

    OTHA could use your help to confirm our customer service targets are hitting the mark. Kate Dahlstrom, Housing Service & Performance Director said “We spend a lot of time and energy measuring our performance against targets which we set for each area of our business. It matters that we get the targets right so that they cover the areas that are most important to our customers”.

  • Office closure during Easter Break

    31 March 2015

    Our offices will be closed on Good Friday, Easter Monday and will reopen on 7th April. if you have an emergency, don't get caught out - be prepared. See this article for a list of emergency numbers. 

     

  • House Exchange

    12 February 2015

    Oak Tree Housing Association have joined forces with the UK's fastest growing exchange provider.

  • Oak Tree launches Twitter

    12 February 2015

    Follow us on @OakTreeHA to get the latest news and send us your comments/feedback.

  • Rent Consultation Informal Drop In Events

    10 February 2015

    Please come along to our informal events which will be held in Oak Tree offices at 41 High Street.

  • Shared Ownership Property for Sale

    20 January 2015

    One bedroom flat available. 25% Share. Fixed Price £17,000

     

  • Voluntary Board Member Recruitment

    12 January 2015

    Would you like to make a difference to people and communities in Inverclyde, with your skills and experience, as a voluntary Committee/Board Member?

  • Christmas & New Year Holidays Opening Times

    04 December 2014

    Please note that the Oak Tree Housing Association office will be open from 9am-2pm on Wednesday 24th December 2014, the office will then close until 9:00am on Tuesday 6th January 2015. For emergency repair numbers please click here

     

  • Root and Branch Review of Rents and Service Charges

    13 November 2014

    OTHA has announced a radical review of tenancy charges starting in November.  Tenants will receive information on the review and how they can help to make sure tenants pay a fair amount for their home.

     

  • Supporting Inverclyde Future Skills

    12 November 2014

    Do you?

    • Struggle to make ends meet?
    • Need a basic bank account?
    • Want help to budget and make your money go further?
    • Have a smart phone but need help to access the internet or send e-mails?
    • Want to help to use the internet to source cheaper deals?
    • Need an email address and want help to get one?

    If the answer is "Yes" to any of these questions then Supporting Inverlcyde Future Skills Team can help you!

  • Outcomes Report Delivered

    30 October 2014

    The first report on Oak Tree HA's performance against key charter outcomes was sent out in October 2014. "This report was developed with tenants and reflected what they wanted to see in it" said Nick Jardine, OTHA's Group Director. "We would like to thank all those who filled in the survey and came to our meetings as they helped us produce a better report. We hope tenants will feedback what they thought of it so we can make it even better next year."

    Nick added "For the first time, tenants can find out how their landlord compares to other landlords in Scotland using the Scottish Housing Regulator's online tools. We have put information on our performance in the report, but if you want to know more, check out our Charter or tenant scrutiny pages. We are happy to take any comments on our service or answer any questions that you may have as part of our conversation with tenants."

  • OTHA Annual Report 2013-14

    30 September 2014

  • Summer Newsletter

    24 September 2014

    Read the latest news here

  • New Extended Office Opening Hours - effective from Monday 18th August 2014

    17 July 2014

    We are pleased to advise that we are extending our office opening hours from Monday 18th august 2014

  • Spring Newsletter

    21 March 2014

    Spring newsletter now available.

  • Factoring Survey

    19 March 2014

    Results of our survey of factoring customers are in.

  • Investors in People Re-Accreditation

    22 January 2014

    Oak Tree Housing Association has been successfully re-assessed as an Investors in People Organisation

  • Inverclyde Housing Support Service

    14 November 2013

    The Inverclyde Housing Support Service is designed to help provide tenants with practical support and advice in relation to their tenancies. 

  • First tenant signs up for Oak Tree's Private Letting Service

    18 April 2013

    The private letting service offered by Oak Tree HA through its subsidiary Oak Tree Housing Initiatives Ltd (OTHI) kicked off this week as the first property was let.

  • OTHI Seeks First Tenant for New Private Sector Lettings Service

    05 February 2013

    OTHI is pleased to advertise its first let available under the new private sector lettings service.

  • Arrears Policy Review

    25 January 2013

    The Association welcomes your comments on the Arrears Policy Review. The document is available in the Policies section and the proposed changes are highlighted in blue. If you have any comments, please contact a member of staff to discuss in more detail or call into the office during our "February Freestyle" event on 31 January and 1 February 2013.

  • OTHI Lettings Initiative Launched

    20 December 2012

    Oak Tree Housing Initiatives – Private Sector Lets delivered with the Oak Tree Style

    Oak Tree Housing Association Ltd has a track record of developing and managing good quality homes in Inverclyde in the social rented sector. In partnership with Inverclyde Council, we have formed a subsidiary to help bring empty homes back into use and provide stable homes for people in the private sector. This has been piloted recently and is now operational.

    We are working with private sector owners to identify empty good quality properties to make available to let. Grant and loan funding may be available to help bring them up to a suitable standard.

    The Inverclyde Common Housing Register has more than 4000 applicants seeking rehousing in Inverclyde. The number of new applicants each year exceeds the number of lets for all the social landlords put together so the housing association’s cannot satisfy the demand. More than 75% of people seeking rehousing will be disappointed and will not be able to access a house with one of the social rented sector landlords. We want to expand the options open to people who may have little choice open to them by improving their options in the private sector.

    More information is available in our document library.
     

  • New Gas Contractor

    28 June 2012

    James Frew - Gas Sure

  • Change to Emergency Repairs Telephone Number

    13 April 2012

    New telephone number

  • ICHR News

    03 February 2012

  • Inverclyde Common Housing Register Launched

    10 January 2012

    The Inverclyde Common Housing Register advertises properties for the first time on 17th January 2012


63 Items