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Out of Hours Emergency Information

Out of Hours Emergency Information

If you are an OTHA tenant and have an emergency repair when the association's office is shut, the emergency out of hours services can be contacted using the numbers below:

Gas Leaks 
Scottish Gas Network (formerly Transco)0800 111 999
  
Gas Central Heating (repairs only)  
James Frew - Gas Sure01294 468 113
  
All other Trades 
Mears Limited0141 433 6631

 

An emergency repair is defined as something which could cause danger to health, residents' safety or serious damage to property. This includes for example, severe roof leaks; burst pipes; severe loss of water; blocked drains; blockage of your only toilet; complete loss of power or lighting; complete loss of heating in cold weather; dangerous electrical fault; & security following a break in.

When attending an out of hours repair, our contractor will normally be instructed to make the repair safe only, with full repair being carried out during normal opening hours.

Please only use the out of hours service for a genuine emergency repair. If you call an emergency contractor for a less serious repair, you may be charged all costs involved if we think you have acted unreasonably.

Other Useful Telephone Numbers:

Police Scotland101 (non emergency) 999 (emergency)
Women’s Aid01475 888 505 
Scottish Power0800 092 9290 (landline) or 0330 1010 222 (mobile)
Victim Support01475 787 300
Scottish Water Board0800 0778 778