If you are an OTHA tenant and have an emergency repair when the association's office is shut, the emergency out of hours services can be contacted using the numbers below:
Gas Leaks – NATIONAL GRID (formerly Transco) – 0800 111 999
Gas Heating or Fires – CPS – 632484
All other Trades – CPS – 632484 or 0845 930 3031
An emergency repair is defined as something which could cause danger to health, residents' safety or serious damage to property. This includes for example, severe roof leaks; burst pipes; severe loss of water; blocked drains; blockage of your only toilet; complete loss of power or lighting; complete loss of heating in cold weather; dangerous electrical fault; & security following a break in.
When attending an out of hours repair, our contractor will normally be instructed to make the repair safe only, with full repair being carried out during normal opening hours.
Please only use the out of hours service for a genuine emergency repair. If you call an emergency contractor for a less serious repair, you may be charged all costs involved if we think you have acted unreasonably.
Other Useful Telephone Numbers
Police – 492500 or 999 if an emergency
Women’s Aid – 888505
Scottish Power – 0800 2727111
Victim Support – 787300
Scottish Water Board – 0845 600 8855