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Document Library
FLAIR Annual Review 2011
720KB
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Lesley Kerr, Scottish Housing Regulator
202KB
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Business Plan 2012 -2017
370KB
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Annual Report 2012
2367KB
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Annual Accounts 2012
4545KB
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Allocation Policy
469KB
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Spring 2013
1032KB
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Direct Debit form for Factoring
742KB
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Application for Compensation for statutory works
155KB
Download
Property turnover May 12 - April 13
202KB
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Arrears Policy
235KB
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Winter 2012
1517KB
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Robert Findlay & Gregg Bolland - WRO's
130KB
Download
Advice about Benefits
158KB
Download
Housing Need and Demand
766KB
Download
Annual Report 2010
349KB
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Annual Report 2009
593KB
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Breeze Productions
31KB
Download
Ways to Pay Your Factor Bill
100KB
Download
Jim Harvey, GWOSF
1186KB
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Autumn 2012
1842KB
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Business Plan 2012 - 2017
370KB
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Decant Policy
208KB
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Stuart Miller, Engage Renfrewshire
398KB
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Summer 2012
4347KB
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Consultation information - closing date 23rd July 2012
310KB
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Annual Accounts 2011
1703KB
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Flair - One Year On
381KB
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Annual Report 2008
832KB
Download
Annual Report 2007
979KB
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Housing Support Cost
109KB
Download
Spring 2012
3681KB
Download
Lorna Gilroy, PSHA Housing Manager
242KB
Download
Consultation responses - closing date Feb 2013
201KB
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Defects Policy
214KB
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Frances Murphy, Scottish Government
191KB
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Customer Satisfaction Survey Results 2011
743KB
Download
Winter 2011
1977KB
Download
Mystery Shopper
1566KB
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Annual Report 2006
477KB
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Decoration Policy
113KB
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Annual Report 2005
485KB
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Welfare Reform
1811KB
Download
Customer Satisfaction Survey Tenant Action Plan 2011
166KB
Download
Autumn 2011
2222KB
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Permission Form for Alterations
155KB
Download
Electric Safety Policy
317KB
Download
CIH Scotland Agenda for the New Government
265KB
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Annual Report 2004
233KB
Download
Summer 2011
2109KB
Download
Digital Switchover Information
210KB
Download
Factoring Information Leaflet
54KB
Download
The Future of Housing in Scotland
1819KB
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Spring 2011
963KB
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Factoring Policy
184KB
Download
Gas Safety Policy
331KB
Download
Winter 2010
1754KB
Download
Feedback form for Consultation
66KB
Download
Letting Standard
171KB
Download
Autumn 2010
1548KB
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FLAIR Benchmarking 2011
221KB
Download
Summer 2010
1159KB
Download
Investment Plan
24KB
Download
List of Committee members as at Jan 2013
11KB
Download
Maintenance Policy including Contractor Standards
474KB
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Membership policy
152KB
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Management Committee meeting dates
74KB
Download
Application Form for Housing
262KB
Download
No Access Policy
214KB
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Openness and Confidentiality Policy
459KB
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Rechargeable Repairs Policy
285KB
Download
Tenant Handbook
1816KB
Download
Mgt Committee Delegated Authority and Standing Orders
102KB
Download
Right to Repair Policy
253KB
Download
Organisational Structure
28KB
Download
Tenant Participation Action Plan
150KB
Download
Owner Action Plan
168KB
Download
Bulk Uplift Form
165KB
Download
Owner Satisfaction Survey Results
620KB
Download
Tenant Participation Strategy
282KB
Download
Contents Insurance Application Form
234KB
Download
Contents Insurance Rate Card
225KB
Download
Right to Compensation for Improvements Leaflet - Scottish Government
232KB
Download
Direct Debit form to Pay Rent
420KB
Download
Feedback Form
34KB
Download
Right to Repair Leaflet - Scottish Government
225KB
Download
Guidance Note ( for application form )
79KB
Download
How to Fill in your Housing Application Form
96KB
Download
Membership Application Form
52KB
Download
Scottish Social Housing Charter
423KB
Download
Permission to keep a Pet
181KB
Download
Signposting for Other Landlords
57KB
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TP Action Plan 2012-13 approved July 2012
75KB
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PSHA / PSPS Complaints Form
58KB
Download
Report a Common Repair
217KB
Download
TP Action Plan 2012-13
75KB
Download
Useful Contact Numbers
26KB
Download
Rules of the Association
265KB
Download
Ways to Pay Your Factoring Bill
169KB
Download
Welfare Benefit Service
293KB
Download
Welfare Benefit - PiP Guide
151KB
Download
Welfare Benefit - Social Sector Size Criteria Guide
72KB
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Welfare Benefit - Universal Credit Guide
153KB
Download
Welfare Reform Leaflet from Renfrewshire Council
1916KB
Download
Winter Briefing 2012
243KB
Download
Your Guide to Making a Complaint
269KB
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Document Library
Policies
Magazine
Information Leaflets
Applications & Forms
Annual Reports
Factoring
Annual Accounts
Business Plan
FLAIR Annual Review
FLAIR Conference 2012
FLAIR Conference 2011