A copy of our latest Annual Report can be downloaded from Document Library - Annual Reports. This provides detailed information about our performance across all of our activities and for some key performance indicators gives a comparison of our performance.
The Association is receiving a 'focused inspection' in Quarter 3 on the areas of rent arrears and tenancy sustainment
Performance for 2009/10/11/12
Please see related pages for our top ten Key Performance Indicator’s for the period from 1st April 2009 to 31st March 2012.
Benchmarking for 2009/10/11/12
The Association benchmarks a number of key operational areas across FLAIR. Please contact Kathleen McCutcheon, Director on 0141 583 4108 for information on any performance issue.