Paying Your Rent/Factoring Charges
Pineview Housing Association encourages all our residents to pay their rent/factoring charge in full and on time. Charges are due to be paid monthly, in advance on or before the 28th of the previous month - for example, the rent for June is due to be paid on or before the 28th May. Payments can be made weekly, fortnightly, 4 weekly or monthly. If you choose a payment frequency other than monthly, please ensure you agree this with your Housing Officer and make sure that your account does not fall into arrears because of your chosen frequency.
We offer a wide variety of methods for you to make payments to your account to suit your needs as follows:
- By Standing Order or Direct Debit:
Forms are available either from the office or download from the related documents below. For more information about the benefits of Direct Debit, visit www.thesmartwaytopay.co.uk
If you have an Allpay Swipe Card you can pay online using a debit card .
- Post Office or PayPoint:
Payments can be made using your Allpay Swipe Card at any Post Office or wherever there is a ‘PayPoint’ sign displayed, click here to find your nearest Allpay payment outlet.
- Phone Allpay:
Call 0844 557 8321 (24 hrs a day, 7 days a week) quoting the reference number on your Allpay Swipe Card to make a payment with a debit card.
- Text Payments from ‘Allpay’
A secure SMS text message bill paying option, giving you even more flexibility in the way that you make a rent payment. To begin using Text Payments, you simply need a UK-registered mobile phone, a valid Allpay swipecard and a current debit card. After a very brief registration online at https://www.allpayments.net/textpay you can pay your rent anytime, anyplace, anywhere – quite literally! All you have to do is text your unique code and the amount you wish to pay to a designated number every time you wish to make a payment – it’s that simple!
- The allpay App
The allpay App is a brand new mobile application (App) available to download from the Apple App Store and the Android Market for your Apple or Android Smartphone. The allpay App is available free of charge and enables you to pay bills easily, wherever you are, at the touch of a button. What’s more, once you have logged into your account via the App, you can store all your payment reference numbers, bank card details and payment amounts so you don’t have to enter them every time. Plus you can create a 4 digit pin number to access the App so you don’t need to go through a lengthy login process every time to use it. All of this is in the secure environment you would expect from allpay.
- Rent Direct
If you're on a low income, whether you're working or not, and need financial help to pay all or part of your rent, you may be entitled to receive Rent Direct. Rent Direct is a method by which Pineview receives payment every four weeks from Glasgow City Council for all or part of your rental/service charge. It is your responsibility to ensure that your claim for rent direct is being paid. For more information, including an Online Benefit Claim and Calculator tool visit Glasgow City Council website.
- By Cheque:
Cheques should be sent directly to the Association, ensuring that your name and address are clearly written on the back for reference purposes.
- At the Office
You can either phone (0141 944 3891) or visit the office to make a payment with a debit card.