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Paying your rent

Paying your rent

The money that you pay in rent pays for all repairs that are needed for the Association’s properties. It also helps to pay for the other housing services which Provanhall Housing Association provides. It is therefore, vital that your rent is paid on time.

Your rent is due monthly in advance on or before the 28th day of each month. But you can make as many payments as you wish i.e. weekly, fortnightly or monthly.

We undertake to offer easy options for paying rent, to use the rent you pay wisely in managing & maintaining your home and to act helpfully and responsibly in dealing with those who fall into arrears.

As a Tenant you have undertaken to pay your rent when due in order to maximise the Association’s income for use on everyone’s homes and environment and to contact us immediately if you experience any difficulties in paying your rent.

What if I have a problem paying my rent?

Provanhall Housing Association knows that some tenants may face money problems, which may affect their ability to pay rent regularly. If this happens you must get in touch with your Housing Officer as soon as possible.
At the same time if arrears build up due to delay in benefit payment or changes in family circumstances you should contact your Housing Officer.

WELFARE BENEFITS AND DEBT ADVICE

For independent and confidential advice and assistance with regard to financial problems tenants can also make an appointment to see our Welfare Benefits Officer who is available on a Wednesday in the Housing Association’s Office.

HOW CAN MY HOUSING OFFICER HELP?

Your Housing Officer will discuss with you a realistic repayment arrangement and provide advice on any help to which you may be entitled. It is important to ask for help early in order not to let the arrears get out of hand.

LEGAL ACTION

The Association will only commence court proceedings against tenants who continually fail to pay rent. Court action is a last resort but it may lead to you losing your home.

 

Lots of Easy Ways to Pay Your Rent


Housing Benefit


If you work part-time or have a low paid job you can apply for Housing Benefit. This benefit is administered by the local council. Our Welfare Benefits Advisor can check if you will be entitled to housing benefit and will help you to complete the forms.

If in doubt – ask!

DIRECT DEBIT

Direct Debit is the easiest and most convenient way to pay your rent. Once set up you don’t need to worry about paying your rent every month as all your future rent payments are automatically paid! Pay when suits you best - weekly, fortnightly, or monthly.

IN PERSON

PayPoint Shop  - use your rent payment card to pay over the counter by cash, debit card or credit card at one of over 23,500 PayPoint outlets.  These outlets include shops, newsagents or garages. Your nearest is Provanhall Licensed Grocers on Conisborough Road.  Less than a mile away there are other outlets at both the Shandwick Shopping Centre and Glasgow Fort. 

For more PayPoint outlet details please visit www.paypoint.co.uk/paypointlocator

Post Office - use your rent payment card to pay over the counter by cash or debit card at one of over 12,000 Post Offices around the country.  Your nearest Post Office is at the Shandwick Shopping Centre. 

For more Post Office branch details please visit www.postoffice.co.uk/branch-finder  

PHONE

0844 557 8321 – use your rent payment card to pay anytime 24 hours a day, 7 days a week using your debit card or credit card.

ONLINE

www.allpayments.net  – register and pay anytime 24 hours a day, 7 days a week using your debit card or credit card.

TEXT

www.allpayments.net/textpay  - register and pay anytime 24 hours a day, 7 days a week using your debit card or credit card.

SMARTPHONE APP– APPLE or ANDROID APP

Download your free ‘allpay’ App  - register and pay anytime 24 hours a day, 7 days a week using your debit card or credit card.

  

 

 

 

Paying your rent