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Complaints

Complaints

 

We value complaints from our customers as it gives us an opportunity to put things right when things go wrong.  Complaints help us to improve our service to you as we won’t always get everything right all the time (although we will try our best!)
We have adopted a complaints procedure that allows us to monitor our performance.   If you remain dissatisfied then you can contact the Scottish Public Services Ombudsman.   
To view our Complaints Policy Click Here