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Feedback and Making complaints

Feedback and Making complaints

Giving us feedback and making complaints

Rural Stirling Housing Association Ltd is committed to providing high-quality customer services.  We value complaints and feedback and use information from them to help us improve our services.

If something goes wrong or you are dissatisfied with our services, please tell us.  This leaflet describes our complaints and feedback procedure and how to make a complaint.  It also tells you about our service standards and what you can expect from us.